Refund policy

DASH Home

 

RETURN & EXCHANGE CONDITIONS

1. We will accept returns within 30 days of delivery.

2. Only items in their original, undamaged, unstained and unworn condition can be returned.

3. Products labelled "No returns or exchanges" on the product page are considered final sale products and cannot be refunded or exchanged.

4. The original shipping and order protection are non-refundable fees.

5. Please email to submit a request to return -  info@dashhome.co.uk

6. Each item is eligible for one return or exchange only. Replacement items received through an exchange are not eligible for further returns or exchanges.

7. Customers need to pay the return shipping fee this is not refundable.

NOTES

1. Non-DASH items sent to our return address will be discarded upon receipt.

2. Any address on the parcel is not an authorized return address, and you are still liable for any losses caused by the incorrect address.

3. Whatever carried you use, we recommend that you select an insured and trackable shipping service as we are not responsible for lost or damaged packages.

4. We kindly request that you package the return goods carefully to avoid damaged.